Frequently Asked Questions about Your Books

Sepia Books saves every email, newsletter, blog, photo and PDF you forward or upload into one Archive. Your account and Archive are free; whenever you're ready, order the keepsake you want: a Memory Print or Photo Print book (from $29.99) printed and shipped to your door, or a Memory Digital or Photo Digital book (from $14.99) as a personalized PDF — 60% off when ordered with any printed book.

Any time. Set up early and forward each update as it goes out, or forward everything at the end — either way each email lands at its original date, so the timeline comes out right no matter when you start.

Your account is free — saving emails, newsletters, blogs, photos, and PDFs costs nothing, with no subscription and no time limit. You pay only when you order a book. Every book includes its first 30 pages, then adds a per-page price that drops as the book grows: pages 31–100, then 101–300, then 301 and up each cost less. Memory Print books start at $29.99, Photo Print books at $36.99, and Memory Digital and Photo Digital books at $14.99 — the exact price for your book is always shown before you pay. Long books split into up to 3 volumes (base price per volume, with the pages priced once across the set). US shipping from $8.99. Every option, page by page:

Both draw on the same Archive — forward your emails in, and upload photos and PDFs from anywhere — and both end in a personalized book. The difference is the keepsake: Digital (from $14.99) is a downloadable PDF, and Print (from $29.99) is a printed hardcover shipped to you. Order either whenever you're ready — and adding a digital book to a printed order is 60% off.

Whenever you're ready, your Archive is bundled into a beautifully formatted keepsake with a personalized cover and message page: a Memory Print or Memory Digital prints everything in it — emails, newsletters, blogs, photos, PDFs, and social media — and a Photo Print or Photo Digital is a photo album, with your emails' and posts' photos but never their text. Digital (from $14.99) delivers a PDF; Print (from $29.99) delivers a printed hardcover shipped to you. Either way, it's the whole story in one place, ready to keep forever.

Yes. Memory Print gathers every email, newsletter, blog, photo and PDF you've saved into a professionally printed hardcover with a personalized cover. Pick your size — the classic 6 × 9 or the larger 7.44 × 9.68 — and your paper: Standard (from $29.99) prints great text on everyday uncoated paper, while Premium (from $44.99) upgrades to heavier coated paper for sharp, vivid photos — and at 6 × 9 wraps the book in real linen with a gold-foil spine and printed dust jacket. Every book includes 30 pages; beyond that each page costs less the longer your book runs — a 300-page Standard book is $88.29. Long collections split into up to 3 volumes (base price per volume, with the pages priced once across the set). Most books arrive in about 2 weeks. Learn more about Memory Print →

Yes. Photo Print is a separate keepsake built around the photos you've saved — every image in a beautifully formatted hardcover album at our larger 7 × 10 Executive size, where photos render bigger. Choose Standard (from $36.99) or Premium (from $54.99), which prints on heavier coated paper for the richest color. Both include 30 pages, then price per page at the same declining rates as every book. Prefer it digital? A photos-only Photo Digital book is available too (from $14.99 — 60% off with any printed order). Most books arrive in about 2 weeks. Learn more about Photo Print →

Yes — once your printed order is paid, a digital book is 60% off its normal price. For example, a digital book that would be $32.49 on its own is $13.00 alongside your printed order. The discount applies automatically; the digital-first direction doesn't earn a retroactive rebate, so order print first if you want both.

Every project has at least one book — the printable you're working on: Memory Print, Photo Print, Memory Digital or Photo Digital. Add another from Books → All Books to keep, say, a Memory Print and a Memory Digital with their own covers and settings. They're versions of the same story: everything in the project's Archive flows into each. Nothing is charged until you order one.

You approve a free proof of every page before you pay, so the only thing left to guarantee is the print itself. If your printed book differs from the proof you approved — a printing or binding defect, a wrong cover, missing pages — contact Support and we'll reprint it or refund it. Your free account and Archive keep working either way.

There's nothing to trial — accounts are free, so you can start collecting today and decide about books later. Before you pay for a printed book you generate a free proof and review every page; the digital book is delivered the moment you accept its proof, so it's final once generated.

None. Accounts are free and don't expire — no monthly fees, no storage fees, no per-member fees. The only charges are the books (and shipping) you choose to order, each one-time and shown before you pay.

About a minute — and it's free. Sign up with just your name and email, and you're done — your Save-to-Archive address is ready immediately.

No — your account is active the moment you sign up, so you can start forwarding right away.

Yes. At the bottom of our home page, enter your email in the newsletter signup and confirm the link we send you. We'll occasionally share discounts and new products, and you can unsubscribe anytime.

Every account includes a Save-to-Archive address (prefix save-). Put it in Bcc on an email you send, or forward an email you've received to it — you or any approved sender can use it. Bcc keeps the address hidden, so replies stay out of your Archive; a forwarded email lands at its original send date. Great for:

• Emails you write — Bcc the address as you send them.
• Emails from months or years back — everything lands at its original date.
• Meaningful emails you've received — from colleagues, friends, or family.
• Anything else worth keeping in one place.

Already using an older Archive address? It still works — but use this one from now on. More on turning your emails into a book.

Yes. Forward each issue to your Save-to-Archive address, one issue per email, and it lands in your Archive at its original send date; you or any approved sender can forward. Have it as a PDF instead? Upload it on the Upload Files page. Memory Print and Memory Digital books print each issue in full, in date order, alongside everything else you've saved; Photo Print and Photo Digital books keep a forwarded issue's photos, not its text. If a photo in an issue can't be printed, your proof lists it before you pay. More on turning your newsletter into a book.

Yes. From the Approved Senders page, approve up to three trusted people beyond you. Anything they Bcc or forward to your Save-to-Archive address lands in your Archive, credited to whoever wrote it — with no access to your account.

Yes. If a family member or friend received a meaningful email that belongs in the story, they can forward it to your Save-to-Archive address once you've added them as an approved sender — or forward it to you and you forward it on. The Archive shows the original sender, with a small "Forwarded by…" line noting who added it.

Just re-forward the email with the attachments included — the Archive keeps only the most recent forward, so it replaces the earlier one. Heads-up: many email clients drop attachments when you hit Forward, so double-check before sending.

Yes — just forward an improved version. Open the original email, click Forward, edit the message content, and send it to your Save-to-Archive address. The Archive keeps only the most recent version, so your corrected copy replaces the earlier one. One tip: leave the forwarded header lines (From, Date, Subject) as they are — that's how we match the entry being replaced.

We read the original sender from the forwarded message-history block. Email clients format forwards differently, so if ours can't parse yours, we still archive the email — just attributed to you — and send a heads-up. Reply to it or contact support if a forward wasn't parsed right; it helps us improve.

At its original send date, not the day you forwarded it — so a 2024 email forwarded today lands among your other 2024 entries, newest first. If we couldn't read the original date, it lands at the day you forwarded it instead.

Yes — every product includes this. Send your update from your own email exactly as you do today, with your Save-to-Archive address in Bcc. It lands in your Archive with you as the sender, visible only inside Sepia Books. Already sent it? Forward it from your Sent folder to the same address and it lands at its original send date.

Yes. Use the Upload Photos page (linked from your Archive) to add photos from your phone, from friends and family — anything that lives outside email. Pick a date for each batch so they land in the right spot on the timeline. Rotate and reorder them anytime, and they're included in your book. More on turning your photos into a book.

Yes — with every product. Use the Upload Files page (linked from your Archive) for newsletters, notices, certificates — any PDF worth keeping alongside the emails. Each one is spliced right into your book. More on turning your files into a book.

Yes — with every product. A Blogger (Blogspot) or WordPress blog comes straight in: on the Import a Blog page, export your blog (Google Takeout for Blogger, Tools → Export for WordPress) and choose the years and months you want. Each post lands in your Archive at its date, with its photos and, if you like, its readers' comments; one year per project makes a good book. More on turning your blog into a book. Any other blog: save it as a PDF and upload it on the Upload Files page. A blog-to-PDF tool or service can put a whole blog in one file, or you can save pages from your browser with Print → Save as PDF. Upload one PDF at a time, up to 50MB each; one PDF per year of posts works well, since each PDF lands on the date you give it, and its pages print in the order they're in, so put the oldest post first if your tool offers it. Each PDF page becomes one page of your book, scaled to fit, so for larger text choose a smaller page size in your tool, or in your browser's print settings you can usually raise the Scale (for example to 150%) and set Margins to Minimum.

Yes — with every product. Scan the letter (or snap a clear photo) and add it from your Archive: upload a multi-page letter as a single PDF on the Upload Files page, or add a single page through Upload Photos. Pick the date it was written and each handwritten or mailed letter lands on your timeline in order, bound right into your book alongside the emails.

Yes — with every product. Facebook and Instagram posts come straight in: on the Import Facebook Posts or Import Instagram Posts page, export your information and choose the years and months you want. Each post lands in your Archive at its date, with its words and photos (Photo Print and Photo Digital books print just the photos), and one year per project makes a good book. More on turning your Facebook and Instagram posts into a book. Posts from another platform, like TikTok or Snapchat: save their photos and add them on the Upload Photos page.

Yes. Open the email from your Archive (click the subject) and add or remove attachments right on its page — handy for catching a photo you missed or swapping in the right files.

Yes — and adding more is free. Add more from your Account page once you're logged in. Each project gets its own Archive and its own books under one login, and each book prints whenever it's ready. The project switcher in the nav bar moves you between them.

All major credit and debit cards through Stripe, plus Apple Pay and Google Pay on supported devices. You pay at order time, on the book's Order page — nothing at signup. Some cards add a quick 3D Secure step from your bank, handled automatically before the payment completes.

Yes. Enter it in the Have a promotional code? field on the Order page and the discount comes off before you pay.

Yes. Card details go straight into Stripe's secure form and never touch our servers — we never see or store your card number. Stripe processes payments for millions of businesses at the industry's highest security standards.

There's no expiry — your free account and Archive stay open until you close them.

Yes, at any point before you pay: an order in the proof stage can be cancelled from its status page, and nothing has been charged. Once a printed book is paid for it goes straight to print, so it can't be cancelled — but it's covered by the print guarantee below.

A printed book is reprinted or refunded when the print differs from the proof you approved — a printing or binding defect, a wrong cover, missing pages. Contact Support with a photo of the problem; we usually reply within one business day, and a refund goes back to your original payment method in 5–10 business days. Because you approve every page before paying, changes of mind after payment aren't refundable.

No — accepting your proof is the moment your digital book is generated and delivered, so it's final after that. Review the free watermarked proof carefully first; rejecting a proof to make changes costs nothing.

Yes, anytime, from Account → Delete Account. This permanently deletes your Archive — every saved email, photo and file — so download anything you want to keep first. Books you've already received are yours regardless.

Have an account? Use the Support page after logging in. Otherwise, reach us through the Contact page and we'll get back quickly. Already a customer needing help with your Archive or an order? See the Customer FAQ.